Privacy Policy
Phone, Email, and SMS Communications
By submitting your contact information to St. Croix HVAC, you authorize us to contact you by phone, email, or text message regarding your inquiry, appointment, estimate, service request, or related communications.
Message and data rates may apply. Message frequency may vary. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at jeremy@stcroixhvac.com or (218) 940-6315.
Consent to receive text messages is not a condition of purchasing any goods or services.
Website Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve performance, measure advertising effectiveness, and enhance the user experience.
These technologies may be used by platforms such as Google, Meta, or other advertising and analytics providers to help us understand how visitors interact with our website and advertisements.
You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.
Advertising and Analytics
St. Croix HVAC may use online advertising platforms, including Google, Meta, and similar services, to promote our business and measure the effectiveness of our marketing efforts.
These platforms may collect or receive information from our website and other online sources to provide measurement services and targeted advertising. You can manage certain advertising preferences directly through your browser, device settings, or the advertising platform settings.
How We Share Information
St. Croix HVAC does not sell your personal information.
We may share your information only when necessary to operate our business, provide services, communicate with you, or comply with legal obligations. This may include sharing information with:
- Website hosting providers
- CRM or scheduling platforms
- Email, phone, and messaging service providers
- Advertising and analytics platforms
- Payment processors
- Professional advisors
- Legal or regulatory authorities when required
Any third-party service providers are expected to use your information only as necessary to provide services to St. Croix HVAC.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, online system, email platform, or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
St. Croix HVAC retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
Your Privacy Choices
You may contact us to request that we update, correct, or delete certain personal information, subject to legal, contractual, or business recordkeeping requirements.
You may also opt out of promotional emails by following the unsubscribe instructions included in those emails, if applicable. You may opt out of text messages by replying STOP.
Children’s Privacy
Our website and services are intended for adults and property owners or authorized representatives. We do not knowingly collect personal information from children under the age of 13.
Links to Other Websites
Our website may contain links to third-party websites. St. Croix HVAC is not responsible for the privacy practices, content, or policies of those third-party websites.
Changes to This Privacy Policy
St. Croix HVAC may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.